General questions

Why should I register with viewcreatives?

Am I suitable to register, will I get any work?

How much does it cost to signup?

Who sees my profile on viewcreatives and how am I contacted?

Will a Priority listing get me more work or a job faster? How do I upgrade?

Can you give me a few quick pointers on how to best present myself on your site, perhaps some advice on what may put potential employers off?

Technical inquiries

I am unable to upload my CV

I recently applied for several jobs through your website but I don't know whether my applications have been sent or not...I dont know how to check? Can you help me with this please?

I am having problems uploading my portfolio images to your site

I've applied for jobs on your site but I've not got hardly any replies back from anyone. Did they receive my application ok or what've going on?

I've forgotten my password, how do I login?

How do I apply for a job when I get a job alert email?

How do I stop receiving job alert emails?

How do I edit and update my profile and job alert settings later on?

Can I remove my details please there doesn't seem to be an option?

Why should I register with viewcreatives?

When you sign up with viewcreatives.com you create a great new opportunity for your work and CV to be found. Here's a few quick reasons why we feel it would be worth your time to sign up with us:

- We've 15,000 UK creatives are using us to find new creative job opportunities
- 76% of our creatives recommend us to a colleague or friend in the industry
- 64% of creatives who use us find work within 8 weeks of being registered
- You'll receive specific tailored email job alerts straight to your inbox
- Its completely FREE to upload your CV and portfolio
- We've been helping UK creatives find new opportunities since 1999
- Hundreds of UK employers use us regularly to find new creative talent
- Registration is FREE, quick and simple!

You can apply for jobs online and your profile can also be made searchable for all our employers and recruiters! Viewcreatives.com was the UKs first creative resource site back in 1999 and is one of the UKs largest creative database with over 15,000 registered creative industry people (and growing!).

Am I suitable to register, will I get any work?

If you are looking for permanent or freelance work within the UK Creative sector then you are suitable to register with viewcreatives.com!

We are marketed towards the UK's advertising, design and creative sectors. Whether your a Graphic Designer or an Account Manager, if you work in a creative environment then you are welcome to register with us to find new career opportunities.

How much does it cost to signup?

We offer a standard free service for both permanent and freelance creatives. In addition we offer optional paying enhanced packages specifically for freelancers requiring a better listing for £5 per month.

Who sees my profile on viewcreatives and how am I contacted?

Only employers who have registered their details and paid a fee to gain CV access can browse through the full details of your CV. Viewcreatives.com makes available a basic profile of your CV which can be searched by internet search engines such as Google. Employers have access to view this basic CV but it does NOT contain personal contact information:

This "public" version does NOT show the following information:
- your full name (only your first name is shown)
- any of your contact details
- your full CV

What it does show is:
- your location and where you can work
- your basic profile
- your core skills, specialities, experience level
- your interests
- your portfolio (if supplied).

Will a Priority listing get me more work or a job faster? How do I upgrade?

If you sign up for a Priority listing it is a fact that your thumbnail with overview from the gallery page will be seen first by potential employers in front of all standard entries. This means that you will stand a much greater chance of being clicked on than standard entries.

If you are an existing viewcreatives candidate and wish to upgrade to a Priority listing then to do this simply LOGIN from the top right hand of any page. Once logged in you can then click the grey "Upgrade" button.

 

Can you give me a few quick pointers on how to best present myself on your site, perhaps some advice on what may put potential employers off?

Yes, we have some feedback from our recruiters below as to the top 10 things most likely to put them off contacting potential candidates:

1. CVs that are not 'clean', too much (or missing) key information
2. No CV or portfolio images uploaded (unlikely to be shortlisted)
3. Irrelevant work to the discipline they are under (e.g. they appear under the Web designers category but show no evidence of online work such as web site screen shots etc.)
4. Applying for every job they put up - very confusing they get a CV sent 10 times don't know what job they're really after. If you're suitable they will upload your CV on file for future positions
5. Applying for too Senior roles without the necessary industry experience to back them up (i.e. Creative Director roles)
6.When an application comes through with no cover note
7. Too high a salary expectation compared to other creatives of a similar experience level and employment history
8. Spelling mistakes not only on the profile but also in the uploaded CV
9. Overall - candidates who have not given due care and attention to their profile, uploaded CV and their portfolio uploaded to the site is immediately evident compared to those that have.
10. Links to personal websites with poor navigation (or a flash movie) taking too much time to get to the relevant information.

I am unable to upload my CV

I'm sorry for the problems you are experiencing trying to upload your CV. If you can please check the following.

UPLOADING YOUR CV FILE – PLEASE MAKE SURE:

1. Your CV is in word (.doc) or PDF (.pdf) format NOT .rtf etc.
2. It is no more than 2mb in physical file size
3. The filename has NOT got two dots (i.e. .doc.doc or my.cv.doc)
4. It has no odd symbols in the filename (!@£$%^&*-_)
5. It has a .doc or .pdf file extension on the end (i.e. mycv.doc)
6. The filename length is not longer than 10 characters

Note: if you still cannot upload your CV then email it over and we will get it uploaded for you.

I recently applied for several jobs through your website but I don't know whether my applications have been sent or not...I dont know how to check? Can you help me with this please?

You will know that you have successfully applied for a job as a message saying "Your profile link has been sent to <recruiters name>" will appear after you have clicked the blue APPLY button.

Please note though when clicking the APPLY button:

1. When you first click the APPLY button a text box should appear below for you to optionally enter a cover note
2. You MUST then click the other APPLY button below this cover note text box to correctly apply for the job (even if you do not enter a cover note).

I am having problems uploading my portfolio images to your site

I'm sorry for the problems you are having trying to upload your images. Please can you check the guinelines below and if you still cannot upload them then email them over as attachements and we will get them uploaded for you:

UPLOADING YOUR PORTFOLIO IMAGES – PLEASE MAKE SURE:

1. They are in JPEG format (NOT PDFs, PNGs, TIFs or other types)
2. They are RGB and 72dpi
3. The filename has NOT got two dots (i.e. .jpg.jpg or my.cv.doc)
4. They have a .jpg file extension on the end (i.e. myimage.jpg)
5. The images are no larger than 120k each
6. They have no odd symbols in the filename (!@£$%^&*-_)
7. The filename length is not longer than 10 characters.

I've applied for jobs on your site but I've not got hardly any replies back from anyone. Did they receive my application ok or what've going on?

I'm sorry that recruiters don't always seem to get back to you when you apply for their jobs - we have no involvement in this part of the process unfortunately. Recruiters post jobs on our site and our candidates then apply for their jobs. It is then up to the respective recruiter to respond to your application.

It's quite likely recruiters have lots of applicants to reply to – as you can imagine they use other job boards - some post jobs on over 10 job boards so have lots of CVs to look through other than just the ones they get from our site.

Another factor is the same person applying for lots of their jobs, i.e. if they put 20 jobs up they get some people apply for nearly all of those jobs and therefore see the same CV for 15 different jobs and it is confusing for them to know which job the applicant is genuinely interested in. So we would strongly advise taking this into account if you are applying for several jobs by the same recruiter.

I've forgotten my password how do I log in?

Click through to our "recover login details" page at the top right of any page on the site. This asks you to enter your email address and will send your username and password to your email.
If it doesn't work and you use a free mail service (hotmail etc) then check in the Bulk Mailbox as automated emails can be sometimes appear as spam).

How do I apply for a job when I get a job alert email?

When you receive a job alert email the actual job title and details will be right there in the email for you so if you are interested in the job then simply click 'reply' to the email and it will be sent directly back to the employer/recruiter.

How do I stop receiving job alert emails?

Simply LOGIN from the home page (top right hand green area) then on YOUR CONTROL PANEL to the left you can choose the option "Stop all Alerts" from the pull down menu.

How do I edit and update my profile and job alert settings later on?

To make changes to your details LOGIN from the home page (top right hand green area). Once logged in to your profile you should see the "Welcome back..." message. From this page you can click on the TABS below to edit any of your details (or images you have uploaded).

NOTE: please remember to click the blue SAVE AND CONTINUE button at the bottom of the page you are making changes on to apply these changes live.

To the left you have YOUR CONTROL PANEL where you can make changes to the job alerts you receive and your profile on the site.

Can I remove my details please there doesn't seem to be an option?

If you LOGIN from the home page (top right hand green area) then on YOUR CONTROL PANEL to the left choose to deactivate your profile. It will then no longer appear on the sites public view.

To have all of your details permanently removed simply send an email to remove@viewcreatives.com. We will then remove all your details from the our database. You are welcome to come back any time you like but you would need to re-register.